North Star Hospitality Competitive Career Accelerator
Executive Masterclass Outline.
North Star CCA Hospitality
Purpose
This three-day residential Masterclass is designed to accelerate the capability of the UK's most promising multi-site hospitality leaders. The programme combines internationally recognised coaching practice, advanced leadership thinking, critical decision making, resilience and reflective practice to develop leaders capable of operating successfully at Director level and beyond. Throughout the programme delegates move beyond operational excellence and develop the thinking, behaviours and self-awareness required of senior executives.
Overall Learning Outcomes
- Develop a Coaching Leadership Style – move from solving problems for people to developing capability within others.
- Improve Strategic Decision Making – challenge assumptions, recognise bias and make stronger commercial decisions.
- Build Personal Resilience – understand personal resilience profiles and develop sustainable performance strategies.
- Increase Leadership Impact – improve communication, influence, accountability and coaching capability.
- Create a Personal Leadership Growth Plan – leave with a practical, measurable leadership manifesto.
As a Mentor Judge your role is to:
Oversee & review your given finalists on separate days in trade
Observe operational performance in a live business environment
Use a structured scorecard to assess capability
Provide clear, honest developmental feedback
Sit on the final judging panel
Support your finalists as a mentor and trusted advisor
Recognise and celebrate with us at our Finale Event

Programme Structure
| Day | Morning | Afternoon | Evening |
| Day 1 | Leaders Who Coach 1 – When to Coach, Tell or Teach | Critical Thinking & Decision Making | Fireside Chat: Resilience |
| Day 2 | Leaders Who Coach 2 – Top Right Leadership | Building Personal Resilience, including resilience psychometric profile | Leadership Fireside Chat & Presentation Preparation |
| Day 3 | Leaders Who Coach 3 – Why Coaching Works | My North Star Leadership Manifesto & Presentations | Programme Close |
